My TriCaster is infected with a virus, what are my options?

Virus and malware protection applications can dramatically impact system performance. You should always take sensible precautions to avoid introducing infected files into TriCaster by rigorously virus-checking media you plan to connect or import beforehand. If you really feel you must install virus protection, switch all ‘active scanning’ operations off. Then, only when you need to do so (perhaps on a daily or weekly schedule), perform a manual scan.

If you suspect your TriCaster has a virus you can run a system restore which will format your C drive while leaving the data on your media drives alone.  This will remove the virus and reinstall both windows and the TriCaster software.

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