The local network (the same network you connect TriCaster to) is the means of transmission for AirPlay®, and a wireless connection from the player to the network is perfectly acceptable.

  1. Select the AirPlay® entry in the Source menu for Net 1 or Net 2 (just as you would select an iVGA™ or LiveText™ source).
  2. TriCaster identifies itself as a potential client device to the AirPlay®
  3. One or more TriCaster devices will be listed as potential output devices for the AirPlay® device. Select one and you are done.

Note: A limitation of the current iTunes release prevents it from properly addressing the second AirPlay® connection it detects. Instead, it attempts to use the first connection. If the first connection is already committed to another source, this attempt will fail.

Supplementary Questions:

Q: Why doesn’t my AirPlay® device list TriCaster as a target?

A1: The first time you connect to a network with the TriCaster, a network ‘location’ is selected.  This is a standard Windows® process that automatically configures appropriate firewall and security settings for the type of network that you connect to. 

There are three location options: Home, Work, and Public. If TriCaster’s active network has inadvertently been set to ‘Public’, AirPlay® will not connect.  Be sure this is set to either Home or Work.

A2: By default, the Windows® firewall is disabled on TriCaster.  If your AirPlay device does not recognize TriCaster after enabling AirPlay® for Net 1 or Net 2, it may be that someone has enabled it, and it is preventing connection.  You can either disable it, or (if you really must have it) adjust its settings as follows:

  1. Click Configure Network in the Administration Mode screen.
  2. Open the Windows® Firewall interface using the link shown at lower-left in the Network and Sharing control panel.
  3. In the left pane, click Advanced Settings. (If prompted for an administrator password or confirmation, type the password or provide confirmation).
  4. In the Windows Firewall with Advanced Security dialog box, click Inbound Rules in the left pane, and then click New Rule in the right pane.
  5. Follow the instructions in the New Inbound Rule wizard. 6. Ensure that the following ports are open:


A3: Make sure you are connected to the correct network, especially for Wi-Fi. iOS® connects to known networks by default. If multiple Wi-Fi connections are available, it may connect automatically to a previously known network. For a wireless AirPlay® source such as iPad®, follow these steps:

  1. Tap Settings > Wi-Fi. If Wi-Fi is off, turn it on by tapping the on/off icon.
  2. Available Wi-Fi networks appear under Choose a Network...
  3. Locate and tap the Wi-Fi network that TriCaster is connected to.

A4: Wi-Fi uses radio frequency technology to connect hardware and software applications so that they can communicate. However, RF interference can be a major problem, especially in an environment such as a trade-show or conference that might entail numerous competing signals.

Other devices contributing to RF clutter include microwave ovens, cordless phones, Bluetooth devices, wireless video cameras, outdoor microwave links, wireless game controllers, fluorescent lights, and so on. These sources can cause significant interference and signal degradation. Where possible, try to eliminate or minimize the potential interference in your installation design.

A5: Consider the following suggestions when many conflicting wireless sources are in the immediate area:

  • Set the wireless network SSID to any unique name. Choose a name that is unique to your network and is not shared by other nearby networks or other networks you are likely to encounter to avoid connection failures, or unintentionally connecting to other networks sharing the same SSID.
  • Make sure that the network is not set to ‘hidden.’ iOS® devices may interpret this as a closed network and fail to connect.
  • If using security, make sure that it is set to WPA2 Personal (AES). Use of WEP is not recommended for compatibility, reliability, performance, and security reasons.
  • If possible, configure 2.4 GHz Radio mode to 802.11b/g/n.
  • If the router supports 5 GHz Radio mode, set it to 802.11a/n.
  • Channel Settings should be set to 1, 6 or 11 (11 is the most common choice, since it is the starting channel, making 1 or 6 a good choice).
  • Channel width should be set to 20 MHz or “Narrow Band” in 2.4 GHz mode.
  • Channel width should be set to both 20 MHz and 40 MHz in 5 GHz mode.
  • Ensure that only one DHCP server is active on the network.

Q: Why do some clips not play properly across an AirPlay® connection?

A: There are several possibilities: First, TriCaster cannot play media governed under Digital Rights Management (DRM) schemes. This is a common limitation of commercial content.

Otherwise, if an iOS® device loses its connection with the network for any reason it does not refresh the AirPlay® destination list for about one hour. It may seem as though the TriCaster is detected even though the connection has been lost. One way to flush the AirPlay list is to enable and disable ‘Airplane mode’ in the device settings. Finally, make sure you are connected to the correct Wifi network (etc.)

Section A.1.14

For more information please download the entire document at


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