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Enabling and Accessing LivePanel™ in VMC1™ TC1™ and 3P™

1. From Administrator Mode, click Enter Feature Key from the left column in the System Utilities list. (Note: VMC1 users can skip to step 4)

tc1_Admin.PNG

 

 

2. In the Add Feature Key window enter the LivePanel 15 digit serial number. 

 

LivePanel_EnterFeatureKey.PNG

 

3. Click Enable Feature then Exit and click Back to TC1

 

livepanelEnable.PNG

 

4. Launch a session then click the globe icon in the top-right corner of the session window to access the LivePanel login.

tc1_globe.PNG

 

(Note: In TC1, if Skype inputs are active in the session prior to accessing LivePanel, you will see "The webpage cannot be found" (fig 1.). Please add ":5952" to the IP address displayed in the address bar of the browser window, as shown below, to access LivePanel login (fig 2.))

fig 1.           skype_is_running_on_TC1.PNG                                    (with active Skype TX channels in TC1 session)

fig 2.           port_5952_workaround_for_skype.PNG                                   Workaround: Please add ":5952" to the IP address displayed in the address bar of                       the browser window to access the LivePanel login. (The TC1 IP address Does Not                         need to match what is displayed in fig 1 or fig 2)

 

 

 

5. Login to LivePanel using the default login: 

username: Admin

password: Admin  

admi_login.PNG

 

Once you have logged in you can access LivePanel and its features.

livepanelUI.PNG

 

 

Versions

VMC1

TC1: 6-0-171207

3P1

Products

TC1™

3P1™

 

Problem Description

Enabling and Accessing LivePanel after purchase of LivePanel license for TC1 and 3P1

 

Solution

Enable LivePanel feature via Administrator Mode. Access and login to LivePanel from session interface.

Recommended Distribution: internal, reseller, public

 

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