TriCaster Monitor Configuration Error

Issue: When attempting to launch TriCaster software you receive the following error 'Your product does not seem to be configured correctly. Please check the quick-start guide to verify that the correct display ports are being used.'  Here is the full error:



Resolution: Ensure you are connected to the Interface port in order to launch the TriCaster software. The location of the Interface port will slightly vary based on the model TriCaster you have. Examples can be found within the Quick Start guide:



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