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Facebook API Changes - Plugin Functionality Impacted

Issue: Due to a recent change in Facebooks security inclusions and API, end users have experienced an inability to stream to Facebook via the Facebook Plugin. Our Engineers are actively working to make the appropriate changes in our software to remedy this occurrence.

 

Workaround: While the plugin has been impacted, you are still able to effectively stream to Facebook by utilizing a "custom" stream with the Steam ID and Server URL. Since this process will vary based on the TriCaster software version you are operating on, you can source a walkthrough of the custom stream process for your respective software via the corresponding article linked below: 

 

Devices operating on our Standard Edition (2-6) software:

Standard Edition Facebook Streaming Using A Custom Preset

 

Devices operating on our Advanced Edition Version 2 (5-1) software:

Advanced Edition Facebook Streaming Using A Custom Preset

 

Devices operating on TC1/VMC1 and Advanced Edition Version 3 (7-0) software:

 TC1 Facebook Streaming Using A Custom Preset

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