Some older TriCaster systems running Windows 7 OS may require a software hotfix to properly support touch features provided in Advanced Edition 3 software. In such cases, please download the linked hotfix installer here: http://new.tk/TCAE3TouchFix
Run the installer after download and reboot on completion when prompted. This should remedy most common touch issues (in some cases, a monitor may require a specific driver provided by its manufacturer).
TriCaster Advanced Edition 3 User Guide , page 63.
Current as of 7/15/2019