As a workaround for Facebook or YouTube Streaming within a TC1 session, please install Mozilla Firefox browser while in the Windows desktop of the TC1. https://www.mozilla.org/en-US/firefox/new/
Once installed onto the unit the TC1 software will let you select which browser to use while accessing a Web browser within a session.
We will need to setup a custom RTMP stream using the Server URL and Persistent Stream Key provided by Facebook along with the Stream name/key provided by YouTube.
Within a TriCaster session, click the gear next to the Stream/Encode button to setup a Custom stream preset
At the bottom of the Streaming Configuration window, click the New preset drop-down menu then select the Custom option. This will open the Configure Custom Connection window.
For a better view of the Configure Custom Connection window while accessing the web browser, move the window to one side of the screen.
The following steps will require the user to click between the TC1 User Interface (UI) and the Web Browser window. Doing so will hide the web browser window until it is reopened by clicking the Web Browser button.
Please note that each time the Web Browser button is selected, a new tab will be created within the browser's window. The Facebook or YouTube page will remain open as a tab in the browser after clicking on the UI and can be accessed by selecting the corresponding tab.
DO NOT CLOSE the web browser as the Facebook or YouTube page will be lost and the process will need to be restarted.
Next, click the Web Browser button from the Streaming Configuration window.
After the initial installation of the Firefox browser, you should receive a pop-up window prompting to select a web browser. Choose Firefox as the browser you would like to use.
Facebook set up:
While in Firefox, navigate to the Facebook page you would like the stream to reach.
Click on your Username at the top right corner.
In the new post area, click Live Video as seen below:
You will see Camera and Connect options at the top of the page. Be sure to select the "Connect" option at which point Facebook will create your specific Stream Key/ID along with providing the Facebook Server URL/Address.
Be sure Stream Key is selected for Step 2 on the page then select the 'Use a persistent stream key' option.
During the copy/paste process you will need to reopen the TriCaster's web browser to access the Facebook page. Do not use the "X" icon to close the web browser. Simply click on the TriCaster's interface and the web browser will be minimized without closing.
Copy and paste both the Server URL and Persistent Stream Key into the Server Address and Stream ID fields respectively on the Custom preset window.
Click Close on the Configure Custom Connection window then click the Stream button on the TriCaster to begin the stream, as seen above. The Stream button should turn blue and the clock should begin counting.
Click gear next to the Stream button to open the Web Browser once more then select the Facebook tab.
The window will change to show a video preview of your stream and the Go Live button will be enabled for you to start the stream.
Click the Go Live button to begin streaming to your Facebook page.
YouTube set up:
While in Firefox, navigate to YouTube and sign in to your account.
Click the camera icon with the "+" symbol, then click Go Live which will open YouTube's new user-interface for streaming.
You will have the option to continue to use the new interface by clicking on New Stream.
If you prefer the classic interface you can click on Classic Live Streaming.
Please note both options will provide the Server URL and a Stream Key information needed for streaming. Please also note that the New Stream option will create a new unique Stream name/key. Using the Copy and Create option will use the previous Stream name/key.
Clicking New Stream will bring up the options for custom title, privacy, and other descriptive options.
Once the options have been modified to your needs, click the Create Stream button.
During the copy/paste process you will need to reopen the TriCaster's web browser to access the YouTube page. Do not use the "X" icon to close the web browser. Simply click on the TriCaster's interface and the web browser will be minimized without closing.
The next window displayed will have the Stream URL and your channels Stream name/key. Both of these items will need to be copied or transcribed into the Custom Configuration window of the TriCaster.
To view your channels Stream name/key, click the eye icon to reveal the Stream name/key. Clicking on the Copy button will copy the information, regardless if you have or have not clicked on the eye icon, and allow you to paste the information within the TriCaster interface.
Please open the Web Browser as needed to access the YouTube tab to copy and paste the needed url and key information.
Copy the Stream URL from the YouTube page then paste it into the Server Address field of the Configure Custom Connection window (as seen below).
Open the Web Browser once more, click on the YouTube tab and copy the Stream name/key to then paste the information into the Stream ID field of the Configure Custom Connection window (shown above).
Click close on the Configure Custom Connection window. Click the Stream button on the TriCaster interface to begin streaming. The Stream button should turn blue and the clock should begin counting.
Open the Web Browser once more then click on the YouTube tab.
A video preview should eventually appear once YouTube has received the streaming feed from the TriCaster.
The Go Live button on the YouTube page will be enabled once the connection has been established. Click Go Live to to send the stream LIVE to your YouTube channel.
Your stream is now LIVE on your YouTube channel!
You can end the stream on YouTube by clicking End Stream from the YouTube page. Doing so does not stop the stream from the TriCaster.