If you are receiving a black output on your display when booting the system, ensure that the display monitor is connected to the correct mini Display Ports with one of the provided display port adapters. For additional setup information, please view our Connection Setup Guide video on our website.
1) Connect a mini display port adapter to the Display Port connections labeled 1-4.
2) Connect adapters to monitors or displays using HDMI or display port cables.
*Note - When using multiple display outputs, you can use 1 x 4K Monitor and 1 x 1080 monitor OR 3 x 1080 monitors. If the TriCaster detects that you're utilizing more monitors than allowed, you will encounter a pop-up window in the TriCaster interface reflecting: "A maximum of 2 monitors may be used when using a 4K monitor or running a 4K session."