If you are receiving a black output on your display when booting the system, ensure that the display monitor is connected to the correct mini Display Ports with one of the provided display port adapters. For additional setup information, please view our Connection Setup Guide video on our website.
1) Connect a mini display port adapter to the Display Port connections labeled 1-4.
2) Connect adapters to monitors or displays using HDMI or display port cables.
*Note - When using multiple display outputs, you can use up to 2x 4K Monitors in a 4K session or 4x 1080 monitors in HD/SD sessions. If the TriCaster detects that you're utilizing more than 2x 4K monitors, you will encounter a pop-up window in the TriCaster interface reflecting: "A maximum of 2 monitors may be used when using a 4K monitor or running a 4K session."