Our NewTek Professional Services group created this informative white paper which offers insight into configuring and operating a NewTek TriCaster system from a remote location. The main requirements for accomplishing this are noted below (hardware and software requirements). For more information or assistance with this, please contact the Professional Service team https://www.newtek.com/support/professional-services/ The link to download the document is here.
Supported TriCaster models are:
• TriCaster TC1
• TriCaster 410 Plus
• TriCaster Mini 4K
• TriCaster XD system with Advanced Edition 3 (Mini HDMI, Mini SDI, 410, 460, 860, 8000)
• NewTek VMC
For any of the above systems, you need to be running Rev 7-0 software or higher. You can check the software version of the system by going to the ‘Help’ button on the home screen, then clicking on ‘About TriCaster’ found on the right side. At the top of the window it will list your model TriCaster and software build number. If the build starts with ‘7-0’ or ‘7-1’, then you are on the correct software version.
Current as of 3/27/2020